Customer, staff safety and enjoyment is our main priority at supakart

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Here are some of our most asked questions

  • There are only 1 or 2 of us, we are unsure what to book?

    You can book Open Race Sessions from the prices and packages page here

  • What is an Open Race Session?

    Open Race Sessions are open to any drivers over the age of 8  and with mixed abilities

  • Can adults and children race together?

    Yes, in Open Race Sessions or mixed events, with 10 or more drivers.

  • I want to do an exclusive event but don't have enough drivers - is this possible?

    Yes, but the full minimum supplement of the driver will need to be paid.  

  • I want to place a booking but I'm not sure of numbers?

    You can still book and add additional drivers provided we have the availability.

  • I’m a short adult, can I go in a cadet kart?

    Yes, that is no problem at all.

  • Can I bring my own helmet?

    Yes, you can along as the helmet is in good condition, with a secure working chin strap, and must have a FULL visor.

  • Why do I have to watch a full safety briefing on every visit?

    This is to ensure all health and safety measures are adhered to, at all times.

  • Why can’t my child under 8 years old measuring at 1.3m go on track?

    Our insurance only permits 8 years and over to use our karts and track.

  • Why can’t my child over 8 years old measuring under 1.3m go on track?

    This is for safety reasons; children need to be a certain height to reach the peddles safely.

  • Why have I been black flagged, and what happens next?

    : The black flag is presented when video briefing rules are broken, this is for the safety of all drivers. You will not be permitted to go back on track if video briefing rules are broken.

  • Cancellation Policy

    With the ever increasing costs of running a business and in the interest of keeping the cost down to the customer we have had to make our cancellation’s policy stricter.


    We only have 16 karts available and we’re limited to the number of session’s we can run during the day, so if these are booked up and unavailable to others looking to attend but then the people who had these karts booked then request refunds we lose money.


    We may take cancellations 2 weeks in advance and these would be refunded to a gift card with a 28 days expiry. Excludes December bookings.


    I do hope you can understand our position and apologise for any inconvenience this may cause.

BOOKING CONDITIONS
Cut out black and yellow kart

YOU CAN hAVE COMPLETE CONFIDENCE IN OUR SAFETY MEASURES AT SUPAKART.

If you are still unsure how current guidelines may affect your booking, just give us a call, we're always happy to help.

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