Q&A

Customer, staff safety and enjoyment is our main priority at supakart

Here are some of our most asked questions

There are only 1 or 2 of us, we are unsure what to book?

You can book Open Race Sessions from the prices and packages page here
What is an Open Race Session?

Open Race Sessions are open to any drivers over the age of 8 and with mixed abilities
Can adults and children race together?

Yes, in Open Race Sessions or mixed events, with 10 or more drivers.
I want to do an exclusive event but don't have enough drivers - is this possible?

Yes, but the full minimum supplement of the driver will need to be paid.
I want to place a booking but I'm not sure of numbers?

You can still book and add additional drivers provided we have the availability.
I’m a short adult, can I go in a cadet kart?

Yes, that is no problem at all.
Can I bring my own helmet?

Yes, you can along as the helmet is in good condition, with a secure working chin strap, and must have a FULL visor.
Why do I have to watch a full safety briefing on every visit?

This is to ensure all health and safety measures are adhered to, at all times.
Why can’t my child under 8 years old measuring at 1.3m go on track?

Our insurance only permits 8 years and over to use our karts and track.
Why can’t my child over 8 years old measuring under 1.3m go on track?

This is for safety reasons; children need to be a certain height to reach the peddles safely.
Why have I been black flagged, and what happens next?

: The black flag is presented when video briefing rules are broken, this is for the safety of all drivers. You will not be permitted to go back on track if video briefing rules are broken.
What if I have or someone in my household has tested positive for COVID?

In most cases we would move your booking but will not issue a refund, please contact us as soon as possible on 01633 280808